Privacy Policy

We protect your data in accordance with German data protection laws. The following privacy policy provides detailed information on which data we collect and store and how we use it.

Scope of this privacy policy

This privacy policy applies to the websites operated by Munich Airport and ERNW Insight GmbH (hereafter also “FMG” “Insight” or “we”) unter the domains and For other websites in cooperation with third-party providers separate privacy policies and regulations may apply.

It may be necessary on occasion to revise the data protection declaration. We reserve the right to amend the data protection declaration. The latest amended version of the data protection declaration will then be published on our website (

General information on the collection and use of data when using our services

2.1 What is personal data?

Personal data is information that can be associated with a specific or identifiable person (e.g. your name, address or telephone number).

2.2 What information do we store and for which purposes?

When you access our entire website (with the exception of the contact form – see below), data which could be used to identify you (e.g. your IP address) and other information such as the date, time and the pages accessed during the session is stored only in anonymized form using a pseudonym. We do not perform any data analysis except for statistical purposes. After the statistical analysis, the anonymized data is deleted.

You have a right to object to the creation of these utilization profiles. If you wish to exercise this right, please notify us in writing (Section 15 Par. 3 of the German Telemedia Act (TMG)). When a user submits the contact form, the sender’s current IP address is stored for security reasons.

This data is stored on the servers of Insight for a limited period for marketing and optimization purposes and undergoes statistical analysis so that we can offer you even better services in the future. This data does not enable us to identify any specific person.

Please note: When using certain services, however, you must register with your personal data (e.g. signing up for an event or training).

If you register on our pages or contact us using the contact form, we will process and use the personal data collected (e.g. your email address) as needed in order to fulfill the related purpose.

2.3 Will my data be made available to third parties?

Your data will be provided to our cooperation parties, but not to any other third parties. We may be obliged to provide data to courts, public authorities or other state bodies.

2.4 Which internet technologies are used?

2.4.1 Use of cookies

Cookies are text files that are stored by your browser. The collected data can be used to create utilization profiles under a pseudonym for the web pages visited. As a result, cookies enable us to recognize your browser. This is useful, for example, in ensuring that your input is not lost in case an activity on our website is not completed (e.g. if the network connection is interrupted).

The data collected when using our services is stored and statistically analyzed for marketing and optimization purposes. However, the data collected is not used to identify the site users individually. Nor is it combined with personal data through the assigned pseudonym unless you give us your express consent.

If you do not want Munich Airport, ERNW Insight or its cooperation partners to use cookies, simply deactivate this function in your browser. You can also delete cookies at any time. Please note that deactivating or deleting cookies may restrict your use of the website and the available services. For more information, consult the help files for your browser.

2.4.2 Use of etracker technologies

We don’t currently use any eTracker technologies such as piwik, Google Analytics or anything like that..

Your right to information, correction, deletion and objection You have the right to request information free of charge on your stored personal data and the data stored in connection with your pseudonym. In addition, you have the right to have inaccurate data corrected, blocked or deleted in the cases definded by law.

You can withdraw your consent for your personal data to be stored at any time. The data will then be deleted immediately unless we are legally required to store it or it is needed for billing or accounting purposes. To withdraw your consent, please notify us by email at or by letter at Flughafen München GmbH, Nordallee 25, 85356 Munich.

If you have any questions or suggestions on data protection, please send an email to the Data Protection Officer of Munich Airport.

Flughafen München GmbH
Postfach 23 17 55
85326 München

Flughafen München GmbH
Effective: November 1, 2017

Public procedural listing

Pursuant to Section 4g of the German Data Protection Act (BDSG), the Data Protection Officer must make the following information (as specified in BDSG Section 4 e) publicly available in an appropriate manner.

Registered company name of the responsible office

Flughafen München GmbH (FMG)

Managing directors

Address of the responsible office

Nordallee 25
D-85356 Munich

Purpose of collecting, processing or utilizing data

The purpose of the company is to operate Munich Airport, including all ancillary business activities directly or indirectly supporting this purpose. To achieve the business purpose of FMG, personal data are collected, processed and utilized exclusively in connection with this purpose.

Description of the group of persons and the associated data or data categories

Essentially, personal data are collected, processed and utilized at Munich Airport for the following groups of persons:

Recipients or categories of recipients to whom the data may be provided

Regular deadlines for deleting personal data

After the expiry of the various mandatory archiving periods defined by law, the data are routinely deleted. Any data not covered by these requirements are deleted when the purposes defined in Item 4 no longer apply.

Voice and video recordings are regularly deleted by overwriting the storage media.

Planned data transfers to non-eu countries

There are no plans to transfer the data to non-EU countries.

Flughafen München GmbH
Effective: November 1, 2017